Secret Shopping

Insight to improve your guest experience AND bottom line

For more than 20 years EyeSpy has been a leader in guest experience and service reporting. With service evaluations completed by Secret Shoppers, we capture your guest experience through an unbiased lens and provide you with operational insight to improve and enhance every customer visit. Use our pre-created forms to gather your intel – or customize the form to fit your unique operation. Either way, you get exactly what information you looking for and are able to experience your business as your customers do. Created with an “eye” on service and operational insight, our proprietary reporting system was built by stores: We see things other Secret Shopping companies don’t. EyeSpy’s Secret Shopping Service Evaluations not only focus on service points but the overall customer experience and provide you incredible insight into your operation:

About Eye Spy Critiquing

Our Philosophy

EyeSpy’s customizable evaluations support all service providers, including rental storage facilities, casinos, movie theaters, wineries, medical professionals, and all types of service-oriented businesses.

Contact Us

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Eye Spy Critiquing

500 Grand Ave Brooklyn NY 11238

845-421-4142 lucian400@eyespy-critiquing.com

Hours

Open today

09:00 am – 05:00 pm

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